What will you introduce at Epic’s Booth (#3832) at HIMSS25 in Las Vegas this year? If the past few years are any indication, there will not be a lack of creatively whimsical sculptures, cozy sofas, corners of meetings, and a steady flow of walking paths from curious emough meeting participants.
There is also a lot of debate about artificial intelligence and the myriad ways that help healthcare professionals work more effectively and efficiently (you guessed it!). EPIC is integrating AI capabilities into more and more technologies and is committed to helping customers leverage it, says Seth Howard, executive vice president of R&D at Epic. .
But that’s not all the Verona, Wisconsin-based company will showcase at the HIMSS25 Exhibition Hall. We also provide a range of tools for a variety of clinical, financial, research and management use cases, including technology targeting staff scheduling, enterprise resource planning, clinical trial management, and more. I’m talking.
We recently caught up with Howard. Howard provided the Las Vegas company with sneak peaks of what other visitors could expect next week.
Q. What new technologies will you show at the show? What do you want to introduce or preview?
A. With the rapid advances in continuous and artificial intelligence, the focus is on helping the healthcare community leverage these new capabilities.
AI forms the next generation of integration across applications. Agents serve as a digital workforce to improve clinician efficiency and patient experience. For example, AI agents chat about their needs, identify missing tasks (such as labs), help schedule and complete those tasks, and create easy-to-read summary to prepare beforehand. I look forward to supporting you.
At each step, our agents incorporate real insights. Because EPIC is a single integrated system, agents are coordinated across clinical, management and patient workflows.
Another example is AI that helps clinicians identify and manage lung cancer by extracting findings and follow-ups from radiologist reports. At Christ Hospital, clinicians helped detect cancer early and initiate more than 50 cancer treatments. This is the first time since August!
AI charts continue to accelerate documentary tasks for clinicians. Earlier this year, we published specifications for surrounding speech recognition, opening up new ways for vendors to integrate with epic notewriting workflows.
The next step is native multimodal features such as processing video input, synthesizing speech into various documents, recognizing images, and analyzing genomic data. We aim to provide a comprehensive suite of options so that our customers can adopt the best ones that meet their needs.
Beyond AI, customers want the integrated module to help manage operations in clinical, financial, research and management fields. He has built a clinical trial management system to integrate the test workflows of patients, clinicians, researchers and research managers, and is developing an enterprise resource planning suite that releases modules per module. Teamwork – Staff Scheduling System – has just been released and this year it will be live.
You can share more. I hope you will visit the booth and learn. We will continue to research and provide point-of-care insights in space. Through sharing platforms, we are expanding collaborations with providers, health plans, life sciences, retailers, device manufacturers and more. And we continue to improve MyChart, and it is currently used by over 190 million patients worldwide.
Q. What strategic themes did you focus on this year?
A. We continue to focus on customer success. What this means for us: happy and healthy patients, information-based thriving clinicians, efficient health systems operation, and medical advances. Our booth highlights ways to help our customers achieve continuous improvements in care, finances, clinician well-being, and access to adoption of new technologies like AI.
Q. What questions have you been asking from your clients recently?
A. Facing staff shortages, revenue uncertainty and other continuing challenges, the healthcare system is under great pressure to ensure patients have access to the care they need. There is optimism that technology can be extremely useful, but when it comes to adopting new capabilities at a rapid, large scale, people are looking for guidance. We have started a program called “Level Up.” The program helped staff help customers deploy the latest features. The best part is the cost – it’s free!
Many health systems are keen to adopt AI more widely, but are worried about the costs. To address this, we have introduced a new licensing model that allows our customers to significantly increase their use of AI at a predictable cost.
Customers also want to gain a deeper understanding of how well AI works in their clinical settings. We are expanding our open source AI trust and guarantee suites, with health systems providing greater transparency and control over how AI is used.
Q. Should visitors to the booth ask what to look for in the spectacular booth?
A. We brought slices of Epic’s campus and culture to Las Vegas. We want our visitors to feel like we’re home. Our booth offers a place to relax, catch up and learn what’s new. Many of the staff at our booth are software developers and we want to chat about what they are working on and how we can help.
Q. Are there any other news you would like to emphasize?
A. Health systems using EPIC continue to lead the evolution of interoperability. Most of our customers are already live or planning to perform live at TEFCA, a government-sponsored national interoperability framework.
We continue to expand our safe healthcare data exchange while ensuring patient privacy protection and expectations are supported. For example, customers use the TEFCA framework to support individual access to health data. This allows patients to find records while ensuring that the right person is accessing the data. I look forward to the first IAS application being released. We have also released USCDI version 3. This has made it free and free for developers to use, along with over 750 other APIs and interfaces that developers can use, along with over 750 other APIs and interfaces.
The EPIC will be held at booth 3832 on HIMSS25.
