Many of these entities operate at scale, managing critical data flows and complex information systems, increasing the demand for robust AI solutions.
“GenAI-based models can solve many of these large-scale, heterogeneous system-level problems,” said Neil Shah, vice president of research and partner at Counterpoint Research. “The CIO role in these companies is the most demanding as it involves privacy, security, and criticality issues. Building intelligent, automated systems with automated systems introduces new levels of complexity, compliance, governance, and engagement.”
However, the benefits will remain largely limited to the US, with the impact on CIO decisions expected to be limited elsewhere, particularly in Europe. Due to strict regulations in Europe, reliability alone may not be enough to ensure trust, said Priya Bhalla, practice director at the firm. Everest Group.
